Shipping Policies
Shipping within the US
We try our best to ship all packages within 1-3 business days of receipt of the order from our Houston warehouse (excluding weekends and holidays). Please allow up to 5 business days of additional processing time for orders placed during and after sales.
We provide complimentary shipping on all full-priced orders over $150 within the Continental US.
A $15 shipping fee applies to all sale item orders.
Expedited Shipping Options within the Continental US:
UPS 3 Day – $40
UPS 2nd Day – $55
UPS Next Day – $100
We provide flat rate shipping to Puerto Rico and Hawaii as follows: purchases less than $118 cost $18, all other purchases cost $25.
International Shipping/Returns
We ship to Mexico, Canada, and Europe via DHL or UPS for a flat rate fee.
Mexico: $30
Canada: $25
Europe: $45
For your convenience, duties and taxes are included at checkout and are covered by the buyer at the time of purchase.
Returns are accepted from international addresses within the same time window and with the same restrictions as listed above in the domestic section. It is the customer’s obligation to purchase a return label. Please email info@thefreyabrand.com for your Return Authorization # and a return shipping address. An RA# is required for all international returns and will not be accepted otherwise.